根本原因分析的重要性

Meet Our SpeakersBrendan Niemira, Ph.D.U.S. Department of AgricultureDeb Kane, M.S.J&J Snack Foods Corp.John Butts, Ph.D.FoodSafetyByDesign LLCTim Jackson, Ph.D.U.S. Food and Drug AdministrationTim King, M.S.Quality Matters LLC•Why Root Cause Analysis is Important: Brendan Niemira•FDA Perspectives on RCA: Tim Jackson•Problem statements, case study introduction: John Butts•RCA tools –group exercise: Tim King & John Butts•Common pitfalls, enlisting management support: Deb Kane•Conclusions, Q&A: Brendan NiemiraSession OverviewWhy Root Cause Analysisis Important Brendan Niemira, USDAHave you ever worked on a problem, determined what you deemed to be an acceptable solution and then had the problem reoccur?Has this ever happened to you?SolutionProblemRepeat➢Problems occasionally happen in every workflow➢Contaminations, compliance failures, equipment issues➢Superficial analysis of problems is common➢Mistakenly developing “solutions” that don’t solve the problem➢Lost time and effort➢Recurrence