利用认知演练和基于证据的脚本来应对不文明行为

Learner Disclosures1Provider Statement: Assessment Technologies Institute, LLC (ATI Nursing Education) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on AccreditationCriteria for Successful Completion: To obtain credit for this activity, the participants must:―Attend 100% of the session―Complete activity by 07/31/2023 and submit the online evaluationExpires 7/31/20232•All information included in National Nurse Educator Summit presentations is the copyrighted property of ATI or the individual presenters.•You may not record this presentation or copy and/or distribute any of the handout materials.ATI 2023 National Nurse Educator SummitCynthia Clark PhD, RN, ANEF, FAANHarnessing the Power of Cognitive Rehearsal and Evidence-Based Scripting to Address IncivilityExplain the principles and steps of Cognitive Rehearsal (CR).Explore how CR may be used to address incivility in nursing.ObjectivesWhat is Civil