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Digital Waves: Innovations & Future Trends in Ferry Booking SystemsMarco Pavoncelli, CCO 7 Nov 2024, –AthensE-DeaFleet: 7 6,4 M Pax1,6 M Cars700 K Freight Fleet: 37 22.6 M Pax9.5 M CarsFleet: 5 2 M PaxOngoing Proj.Fleet: 54 M Pax1 M Cars180 K Freight Fleet: 365 M Pax1.5 M Cars80 K Freight Fleet: 2250 K Freight 11 M Pax3.7 M Cars43 M Tons Freight Fleet: 20695 K Pax157 K CarseBooking®eBooking®eBooking®eBooking® and eModal®eModal®eBooking® and eBoarding®eBooking® and eBoarding®eBooking®eBooking®Fleet: 13 Transforming the Passenger ExperienceIn a dynamic maritime industry, the future belongs to those who can transform each voyage into a unique and unforgettable experience that connect each passenger to the spirit of the sea and the unique identity of each shipHYPER-PERSONALIZATION THROUGH DATA ANALYTICSNEW-GENERATION LOYALTY TRENDSUSER EXPERIENCE ENHANCEMENTMeeting the Needs of Modern TravelersWhy Hyper-Personalization and New Generation Loyalty are Essential for Ferry Operators?1. Custome