了解AI如何重新定义中小企业社交商务订单管理和销售的未来

How AI is Redefining Social Commerce Order Management for SMEsThe SME Challenge in the AfricaSMEs form the backbone of economies but face operational inefficiencies, especially in order management and sales.Key Statistics:•SMEs contribute 40% of GDP in emerging markets.•Up to 60% of SMEs struggle with digital tools for commerce.Empowering SMEs with AI•Simplify commerce for SMEs using cutting-edge AI technology.•Focus Areas:•Automate repetitive processes like order-taking.•Enhance customer interaction with personalized and contextual responses.•Enable scalability with minimal operational overhead.Use Case : GhalaAn AI-powered platform leveraging WhatsAppand Conversational AIfor seamless order management and enhanced sales.ARCHITECTURE Large Language Models (LLMs)The AI Framework Behind Ghala1.Large Language Models (LLMs)Process natural language to understand customer queries.2. ClassifiersCategorize customer queries (e.g., order placement, product inquiry).Route queries to the appropria