为无法融资的人提供银行服务在识字率低的环境中应用AI

Applying AI in Low Literacy SettingsLeveraging the power of AI to deliver essential banking services and products to underserved segmentsWho We AreFIA Global is India’s leading social impact fintech. We provide essential banking and financial services to the underserved and unserved in India, Nepal and Bangladesh. With over 45,000 agents and 45+ financial partners, FIA has 97% of India and 95% of Nepal covered.23Definition of Low LiteracyThe inability to comprehend advanced texts and vocabulary. This means: “those with low literacy cannot use texts to extract and understand information or solve problems, they read and write at or below the 8th grade level.”What is Low LiteracyIn the context of Financial Services, it means comprehension of digital tools is weak.Financial IlliteracySusceptibility to Fraud4Challenges Faced by the Un(der)served•Increased susceptibility to fraud due to limited financial understanding.•Financial illiteracy limits the ability to make informed decisions, hinde