欧晰析咨询2024年专业服务领域的生成式AI变革挑战与机遇分析报告英文版11页

The Ivory Tower RethoughtGenAIDisruption in White Collar Strongholds2| © OC&C Strategy Consultants 2023Common ComplacenciesThese are sometimes true, but not as often as people tend to thinkA rude awakening: white collar businesses are often complacent about the ‘defensive moat’ the complexity of their work provides against GenAICommon GenAI ‘Myths’ for White Collar BusinessesCommon GenAI ‘Myths’Source: OC&C analysisEvidence to the ContraryLLMs are developing rapidly – OpenAI’s ChatGPT has advanced significantly in the space of a few years, e.g. GPT-2 (2019) had 1.5bn parameters, but GPT-3 (2020) had 175bn; GPT-4 was the first model to feature internet connectivity significantly boosting its capabilitiesCosts and complexities of fine-tuning currently put “data lake” benefits out of reach for most businesses – even after significant investment and internal AI headcount, hallucinations and performance issues are worse where the tool is fed with private / proprietary data (as shown by high