思略特Strategy2024年零售银行业监测报告值得铭记的一年英文版11

Retail Banking Monitor 2024A year to rememberRetail Banking Monitor 2024September 2024Strategy&September 2024Comprehensive performance analysis of European retail banking, augmented with global contextOur methodology•Relevant set: Comprehensive analysis of European, US, and Australian retail banking across key performance dimensions:‒Ca. 50 retail banks/banking groups across 15 countries covered‒Market share coverage per country ranges from close to 50% to above 90%‒Ca. 700 million customers and over 21 trillion EUR business volume (i.e. on balance sheet deposit and loan volume) covered‒Sample includes traditional branch-based banks as well as direct banks of relevant size and P&L•Reported segment performance: Country-specific retail banking business was extracted based on annual reports, investor relations material and press releases, and subsequently subjected to a four-eyes quality review•No normalization: Country-/bank-specific biases remain (from economic context to regulatory con