奥纬咨询2024餐饮服务与设施管理行业格局新兴趋势及最佳实践报告聚焦技术可持续与消费者需求英文版38页

NAVIGATING THE FUTURE OF FOOD SERVICES AND FACILITY MANAGEMENTStéphane BirchlerJulien Boulenger© Oliver Wyman2Navigating The Future Of Food Services And Facility Management FOREWORDIn an era marked by rapid change and evolving consumer and corporate customer expectations, food services and facility management stand at a pivotal crossroads. Understanding the key trends shaping this sector has never been more critical, as organizations strive to ignite growth, enhance operational efficiency and prioritize sustainability and health.This report — the product of extensive collaboration with industry leaders — aims to illuminate the industry’s current landscape and provide insights into emerging trends and best practices. By examining the interplay among consumer and customer behaviors, technological advances, sustainability initiatives, and the evolution of competition, we hope to equip industry stakeholders with the knowledge necessary to navigate this dynamic environment.We extend our gra