世界经济论坛WEF2025政务科技的全球公众影响力洞察报告9.8万亿美元的机遇英文版34页

The Global Public Impact of GovTech: A $9.8 Trillion OpportunityINSIGHT REPORTJANUARY 2025In collaboration with CapgeminiImages: Getty ImagesDisclaimer This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.© 2025 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system.ContentsForeword 3Executive summary 41 Why GovTech? Why now? 52 The global GovTech market in numbers 83 The $9.8 trillion public value of GovTech 113.1 Efficiency gains 123.2 Transparency gains