不要回避进行艰难的对话

Sponsored byMary Abbajay, Careerstone GroupDon’t Shy Away from Having Difficult ConversationsWhat is a Difficult Conversation?A difficult conversation is anything you find hard to talk about. These conversations can be challenging as they may involve discomfort, conflict, vulnerability or the risk of damaging relationships.©2024 Careerstone Group, LLCExamples of Difficult Conversations1)Delivering constructive criticism or negative feedback2)Addressing performance issues or conflicts in the workplace3)Discussing sensitive matters such as relationships, health concerns or finances4)Negotiating terms or resolving disputes in professional or personal relationships5)Sharing difficult news or delivering unwelcome information©2024 Careerstone Group, LLCDifficult Conversations are HardHurting people’s feelingsNot “being nice”Waiting for the “right” timeNot wanting to offendDon’t know how!Fear of reaction: defensiveness, anger, hurtWhat We Fear…©2024 Careerstone Group, LLC©2024 Careerstone Gro